Websites are very important tools for all kinds of organzations.  Responding in time is a really valuble commodity for my clients.  I take this responsibility very sereiously and guarantee a response within TWENTY-FOUR hours.  It is often much less! 


The main principle in response time depends upon the seriousness of the required 'fix'.  If the site has been hacked - it beomes a very high priority.  The key to being able to restore the site is to have a recent back up.  Whenever, my clients plan make any changes to the site, I encourage them to make a back up first using the AKEEBA back up component.  Perhaps there a link that has suddenly failed?  Well, that is a tad embarrasing; but could wait!  In summary, if something needs fixing, it gets done!


  • First step is to send an email to the webmaster, try to explain the issue briefly.
  • Use the convenient contact form, it will get there quickly.
  • If you have been hacked, it is important to make contact as soon as possible.
  • If all else fails, try texting to the following number 250.668.7871

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